Terms & Conditions

Santa's Wonderland Terms & Conditions:


All tickets/passes are non-refundable and cannot be exchanged.


All ticket purchases are non-refundable. However, for the first time ever, we have added extra VALUE to ALL One-Day Use Tickets for the coming 2020 season! ALL One-Day Use Tickets purchased in 2020 are now valid through our 2021 Season! We’re adding an extra calendar year to use your tickets, so you can be confident in your Ticket purchase to Santa’s Wonderland. Now there is more VALUE and more FLEXIBILITY to use your tickets than ever before!


Exposure to COVID-19 is an inherent risk in any public location where people are present; we cannot guarantee you will not be exposed during your visit. The CDC advises that older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from Coronavirus. Guests should evaluate their own risk in determining whether to attend. People who show no symptoms can spread Coronavirus if they are infected, any interaction with the general public poses an elevated risk of being exposed to Coronavirus. By coming to the park, you acknowledge and agree that you assume these inherent risks associated with attendance.


***Current policies and protocols subject to change in the event of government-mandated public health requirements***


Park hours & park operating days are subject to change without notice. Santa's Wonderland is open every evening between November 13th, 2020, and December 30th, 2020, rain or shine.


Ticket prices and ticket options are subject to change without notice. Admission to the park may be denied due to park capacity. In the event of mechanical failure or inclement weather, Santa's Wonderland may close any of the attractions without notice.


Ticket/Pass holders grant Santa's Wonderland the right to film, video, or photograph ticket/pass holders for any purpose whatsoever without any payment or compensation of any kind.