Santa's Wonderland Employment Cover Phot

Employment

2021 EMPLOYMENT OPPORTUNITIES

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2021 employment applications open September 1st! Join us in creating an unforgettable Texas Christmas Experience! Are you an avid ambassador of the Christmas Spirit? Then we are looking for you! See below for all of our available positions, their descriptions, and their requirements below. 

To submit your application please click "Apply Now!" Make sure to check off the positions you're interested in applying for on the application! 

 

Please check your spam/junk folder for any communication regarding your application.

Santa's Wonderland is a Land of Lights, Inc. company and an Equal Opportunity Employer.

Horse & Carriage Driver

Do you love working with horses, working outdoors, giving our guests a WOW Experience, and have extensive experience driving a team of horses? We have a unique opportunity for you! We are looking for Merry and Bright Horse & Carriage drivers to WOW our guests during their VIP Horse and Carriage Tour through Santa’s Wonderland’s spectacular Trail of Lights! 

 

If you have exceptional customer service skills, enthusiasm, a positive attitude, and have a love for the Christmas season, in addition to the ability to handle, harness and drive a team of horses on a carriage, please send your resume and why you would like to be a Santa’s Wonderland Horse and Carriage Driver to our friends at A to Z Events! That information can be sent to Cody at goliathcarriage@gmail.com.

Job Descriptions and Requirements

Admissions


ADMISSIONS

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021, through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour + Holiday Pay

Role

Admissions team members may have a role at several different locations. You may serve as a cashier in Guest Services, in ticketing, or you may work at the turnstiles. All admission team members will welcome guests in a courteous, proper, and efficient manner, sell admissions in courteous, proper, honest and efficient manner, as well as follow the directions of and adhere to the rules set forth by management.

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Scan all tickets at turnstiles using turnstiles scanners or handheld scanners.
  • Assist guests with tickets that do not scan properly to resolve the issue quickly.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare workstation.
  • Run and balance a cash register in an honest, organized, efficient, safe, proper, and courteous manner at the direction of the supervisor, and/or manager.
  • Clean the workstation and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out trash, cleaning windows, and sweeping.
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
  • Assists guests in redeeming Gift Certificates or Vouchers.
  • Ensure the proper distribution of Santa’s Helpers Tickets as instructed by management.

Qualifications

  • Must have 1 year of cashiering experience
  • Must be at least 16 years of age.
  • Must be friendly and outgoing with high customer service acumen.
  • High school education preferred or equivalent combination of education and experience.
  • Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun and high and low temperatures.
  • Must be able to bend, push up to 20lbs and lift up to 20lbs
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.




Animal Caretaker


ANIMAL CARETAKER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021, through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour + Holiday Pay

Day and Night shifts available

Role

Here at Santa’s Wonderland, our Animal Caretaker works at Santa’s Farm. You will assist at the Petting Zoo with our smaller guests while they enjoy riding ponies, ensure animals are not picked up, and help with the wellbeing of all our animals, large and small!

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”

  • Provide guests with exceptional service.

  • Abide by all policies in place at the Petting Zoo and all other live animal exhibits.

  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.

  • Make guest service and satisfaction a priority in every aspect of their job.

  • Attend, participate, and complete all park-wide orientations

  • Report to work on time and begin to prepare your area.

  • Clean your area and surrounding areas before, during, and after shifts. This includes but is not limited to taking out trash and placing radios on the charger.

  • Feeds and waters animals according to feeding instructions and established schedules.

  • Cleans and organizes animals’ living areas such as stables, pens, cages, and yards.

  • Cleans and disinfects animal equipment such as saddles and bridles.

  • Observes animals to identify signs of injury, illness, or disease.

  • Provides general treatments for animals

  • Grooms animals, which includes washing, brushing, trimming coats, cutting nails, and cleaning ears.

  • Ensures that animals receive necessary exercise.

  • Unloads and stores feed and supplies.

  • Answers general questions from guests about the animals such as behavior or habitat.

Qualifications

  • Experience with animals required.

  • Must be at least 16 years of age.

  • Ability to work with animals and to remain calm in strenuous circumstances.

  • Excellent problem-solving skills.

  • Excellent communication and interpersonal skills.

  • Ability to follow instructions.

  • Excellent time management skills.

  • Ability to meet guests’ needs and provide necessary assistance.

Physical Requirements

  • Ability to perform the physical duties of the job.

  • Must be able to lift, bend, pull, push and carry 50 pounds at a time.

  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun and high and low temperatures.

  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.




Baker


BAKER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021, through December 30, 2021.

Must be available nights, weekends, and Holidays

Level 1 Baker starts at $13 an hour + Holiday Pay

Level 2 Baker starts at $15 an hour + Holiday Pay

We have Day and Night shifts available

Role

As a Baker here at Santa’s Wonderland, you will be playing a key role in our Food Department- you will be responsible for the creation of our many different baked goods! In this position, you will perform a variety of baking duties and assist with the preparation of fudge, breads, rolls, muffins, cookies, pies, cakes, and other pastries. This is a fast-paced position that requires keeping stock of the many bakery cases throughout the park! This role is crucial to the Food Department, to ensure that we are providing our guests with a World Class Food Experience!

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare workstation.
  • Ensure that all workstations and surrounding areas are cleaned before, during, and after shifts.
  • Watch for and recognize safety hazards and know how to prevent or handle these situations.
  • Shape dough for cookies, pies, and fancy pastries either by hand or by using dough rollers and cookie cutters.
  • Receive ingredients and other supplies from main kitchen and/or pantry as required for daily operations.
  • Cut and weigh dough into uniform portions with knife or divider, molds dough into loaves or other shapes and places in pans; proofs dough and bakes in oven using peel; inspects product for quality during and after baking and adjusts processes as required.
  • Clean and maintains work areas, utensils and equipment.

Qualifications

  • Must be at least 18 years of age.
  • Must have one (1) year experience baking including but not limited to decorating cakes and cupcakes.
  • Must be friendly and outgoing with high customer service acumen.
  • Must have current Food Handler certificate.
  • High school education preferred or equivalent combination of education and experience.
  • Team oriented with excellent communication skills.

Qualifications for Level 1 Baker

  • Must demonstrate recipe knowledge.
  • Knowledge of most pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing.
  • Must demonstrate decorating technique during the interview process.

Qualifications for Level 2 Baker

  • Must have experience working in a professional bakery.
  • Must demonstrate recipe knowledge.
  • Knowledge of most pastry techniques which include, scaling, mixing, proofing, baking, decorating, and finishing.
  • Must demonstrate decorating technique during the interview process.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Barista


BARISTA

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas size Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021, through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour + Holiday Pay

Role

At Santa’s Wonderland, the Barista will prepare and serve hot and cold beverages, such as coffee, blended coffee, and tea, as well as select food items to our guests. In this role, our Barista’s must be detail-oriented and thorough. It is crucial to properly follow recipes and instructions from Management, in addition to being able to customize orders to our guest’s request. In this role, one of your top priorities is to provide excellent customer service. Our Baristas must be able to serve customers quickly, efficiently, and kindly. This role is crucial to the Food Department, to ensure that we are providing our guests with a World Class Food and Beverage Experience!

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Abide by policies and procedures here at Santa’s Wonderland.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations.
  • Report to work on time and begin to prepare your area.
  • Prepare and serve hot and cold beverages, such as coffee, blended coffee, and tea, to guests; correctly customizes orders as requested.
  • Describe product details to customers.
  • Serve prepared foods and baked goods.
  • Ensure that customer service stations are properly stocked with paper products or beverage preparation items.
  • Clean and sanitize all equipment, utensils, dishes, and work areas.
  • Ensure proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment.
  • Stock supplies; may inventory, order, or receive products as directed.
  • Perform other related duties as assigned.

Required Skills/Abilities

  • Ability to follow all safe food handling procedures and sanitation practices.
  • Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of our guests.
  • Ability to serve customers quickly, efficiently, and kindly.
  • Ability to remain alert and focused in an environment that is noisy and fast-paced.
  • Ability to work effectively with kitchen staff.
  • Detail-oriented and thorough.

Qualifications

  • Must have current Food Handler certificate.
  • Barista experience preferred.

Physical Requirements

  • Prolonged periods walking or standing.
  • Must be able to lift, carry, and place up to 25 pounds at a time.
  • Must be able to work days, nights, weekends, and/or holidays as needed.
  • Must be able to bend, stoop, and wipe frequently.
  • Must be willing to work in cooler or warmer conditions; inside or outside.




Bartender


BARTENDER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021, through December 30, 2021.

Must be available nights, weekends and Holidays

Position starts at $13 an hour + Holiday Pay

Role

As a Bartender for St. Nick’s Draw at Santa’s Wonderland, you will be responsible for creating and delivering world class customer service while serving our craft beer and wine. The Bartender will oversee the stock of beer, wine, and other bar supplies, and collect money for drinks served.

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Abide by policies and procedures here at Santa’s Wonderland
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare your area.
  • Receives orders from guests.
  • Maintains the bar and keeps it clean and organized.
  • Ensures that ALL guests are of legal drinking age by checking photo IDs.
  • Collects money from guests for drinks prepared and served.
  • Uses proper judgment and, when necessary, refuses service to guests who are intoxicated or disruptive.
  • Alerts manager when supplies for beer, wine, and other bar-related supplies run low.
  • Must know all beer and wine offered and be able to offer suggestions to guests.
  • Ensures bar guests are served to the standard of St. Nick’s Draw (i.e. excellent customer service, fast wait times, cold beer, etc)
  • Complete the daily and weekly cleaning duties.

Qualifications

  • Excellent interpersonal skills and focus on serving guests.
  • Ability to remain calm when dealing with unruly and argumentative guests.
  • Ability to learn cash register software/point-of-sale systems used by Santa’s Wonderland.
  • Must be 21 (legal drinking age) or older.
  • At least one year of related experience required.
  • Must have all certifications and licenses required by Health Dept (Food Handler) and TABC.
  • Prolonged periods standing and preparing drinks.
  • Ability to complete orders quickly and accurately.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift at least 50 pounds.




Bus Driver


BUS DRIVER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $18 an hour + Holiday Pay

Role

As a Santa’s Wonderland Bus Driver, you will be shuttling our guests from the off-site parking lots to the park and return them back to their vehicle. The top priority of this role is to maintain the safety of our guests and employees at Santa’s Wonderland. In addition, you are responsible for keeping the “Santa’s Wonderland atmosphere” maintained on the Santa’s Wonderland shuttles! You will offer an exceptional personality, appearance, and demeanor to set the stage for an outstanding Texas Christmas Experience at Santa’s Wonderland. In this role, you are to greet every guest when they step on your bus, as well as wish them well when they get off the bus. This role is crucial to make connections with our guests from the first moment they arrive to the park, until the last moment before they leave Santa’s Wonderland.

Duties

  • Greet and acknowledge all guests and customers in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service
  • Able to communicate, which includes but is not limited to, greeting guests, informing guests of park policies/general park information, and directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations and training.
  • Watch for and recognize security risks and know how to prevent or handle these situations.
  • Transport guests from the off-site parking lots safely to Santa’s Wonderland, as well as transporting our guests back to parking lots at the end of their visit.
  • Drive through traffic and obey traffic laws.
  • Assist disabled passengers.
  • Perform daily inspections as required and promptly report maintenance issues.
  • Follow all state and federal transit regulations.
  • Follow sanitation procedures provided by management; ensure the sanitation of high touch areas.
  • Clean bus out daily after shift is complete.

Qualifications

  • Must have a CDL with a passenger endorsement and current medical certificate.
  • A clean driving record and ability to meet federal and state driving standards (including regular federally required drug testing).
  • Experience with professional driving and basic vehicle maintenance preferred.
  • Excellent communication between all team members.
  • Outgoing/Personable/Friendly/Smile
  • Team oriented with excellent communication skills.
  • Must be friendly and outgoing with high customer service acumen.

Physical Requirements

  • Must be in good physical condition to sit for extended periods, bend, reach, climb stairs, and must be able to meet DMV vision requirements.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Bus Greeter


BUS GREETER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour + Holiday Pay

Role

The Bus Greeter is often one of the first face-to-face Santa’s Helpers that get to make a connection with our guests! In this role, you must offer an exceptional personality, appearance, and demeanor to set the stage for an outstanding Texas Christmas Experience at Santa’s Wonderland. You will be greeting everyone that gets on or off one of our Santa’s Wonderland shuttles, as well as answer any questions they have regarding entry into the park.

Duties

  • Greet and acknowledge all guests and customers in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare your area.
  • Clean your area and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out/picking up trash and sweeping.
  • Scan parking passes for the appropriate parking lot and keep track of the reservation list for that evening.
  • Ensure the sanitation of high touch areas throughout your area.

Qualifications

  • Must be at least 16 years of age.
  • High school education preferred or equivalent combination of education and experience.
  • Outgoing/Personable/Friendly/Smile
  • Possess a high level of awareness. Must be able to multi-task and react quickly.
  • Must be able to work in low light areas.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Car Wrangler


CAR WRANGLER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays

Level 1 starts at $13 an hour + Holiday Pay

Level 2 starts at $14 an hour + Holiday Pay

Role

Car Wranglers greet and welcome guests in a courteous, proper, and efficient manner, assist in parking guests in the appropriate areas, provide knowledgeable information about the parking lots, and follow the directions of and adhere to the rules set forth by management.

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Assist guests to the correct lot, if other from where they are, in a courteous, timely, and efficient manner.
  • Park incoming traffic in an orderly fashion according to designated areas.
  • Be knowledgeable of which parking lots are open and where to direct guests.
  • Restock firewood in burn barrels.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare your area.
  • Clean your area and surrounding areas before, during, and after shift is over and returning all items to proper areas. This includes but is not limited to taking out trash, returning vests and placing radios on the charger.
  • Watch for and recognize safety hazards and know how to prevent or handle these situations.

Level 1 Car Wrangler Qualifications

  • Must be at least 18 years of age.
  • Must be friendly and outgoing with high customer service acumen.
  • High school education preferred or equivalent combination of education and experience.
  • Team oriented with excellent communication skills.

Level 2 Car Wrangler Qualifications

  • Same as Level 1 plus:
  • One year of verifiable experience with parking cars at large events

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Cashier


CASHIER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays.

Position starts at $13 an hour + Holiday Pay

Role

As a Cashier here at Santa’s Wonderland, you will get to interact and assist our guests with their purchases at the park! You will greet and welcome guests in a courteous, proper, and efficient manner while you are selling food, beverages, retail items, photos and/or other park related merchandise to guests in a courteous, proper, honest and efficient manner, as well as to follow the directions of and adhere to the rules and regulations set forth by management.

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare workstation.
  • Run and balance a cash register in an honest, organized, efficient, safe, proper, and courteous manner at the direction of the supervisor, and/or manager.
  • Clean the workstation and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out trash, cleaning windows, and sweeping.
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
  • Assist fellow team members with other tasks that arise.

Qualifications

  • Must have 1 year of cashiering experience
  • Must be at least 16 years of age.
  • Must be friendly and outgoing with high customer service acumen.
  • Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Character Assistant


CHARACTER ASSISTANT

Santa’s Wonderland is looking for magical Christmas talent to play theatrical character roles for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour + Holiday Pay

Role

This person is the behind-the-scenes role! Your role can consist of helping Marshal Frostbite get dressed in the costume, escorting him around, and helping him out of the costume. You can also be stationed up at Santa’s Station helping Tinsel (our head Elf) with the Naughty or Nice list or helping our very own Postmaster with Letters to Santa. You may also get stationed with our trusty Train Conductor helping our very special guests load and unload our trains!

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests, and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority.
  • Attend, participate, and complete all park-wide orientations, auditions, and Character Camp.
  • Report to work on time and begin to prepare your area.
  • Help our Characters with their role within Santa’s Wonderland. You may interact with guests and/or present educational information to the guests while communicating with management, a/v techs, coworkers, and other actors to react to changing situations.
  • Maintain cleanliness and maintenance standards through all assigned tasks.
  • Consistently set the example for following all park policies and procedures, including but not limited, to being punctual and dependable.
  • Maintain departmental and area safety policies and procedures.
  • Perform other functions as directed by leadership of Santa’s Wonderland.

Qualifications

  • Must have some working knowledge and experience in theater arts, including but not limited to: terminology, production process, constructive criticism, theater safety, set decorating and maintenance.
  • Theater Experience or experience related discipline helpful, but not required
  • Excellent written and oral communication skills.
  • Must be able to work flexible schedule including: Evenings/late nights/ weekends/ holidays.
  • Must have a positive attitude.
  • Be capable of successfully interacting with various entertainers, technicians, outside contractors, entertainment and park staff, and personnel from other departments.
  • Must be able to work both indoors and outdoors in all types of weather conditions and in both natural and artificial lighting.
  • Must be Outgoing/Personable/Friendly
  • Must be Team oriented with excellent communication skills.

Physical Requirements

  • Must be 16 years of age or older
  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Character Role


CHARACTER ROLES

SPEAKING AND NON-SPEAKING

Attention Performers, Actors, and Theatrical Talent Everywhere! Ready for auditions? Santa’s Wonderland is now casting characters for the 2021 Christmas Holiday Season!

Santa’s Wonderland is looking for magical Christmas talent to play theatrical character roles for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $15 an hour + Holiday Pay

Speaking Role: Ideal Candidate portrays role in shows to interpret character and/or present educational information to audience. Occasionally assists in the development of material and scripts for character. The purpose of this position is to provide world class entertainment to our guests at Santa’s Wonderland in stage shows and character appearances.

Non-Speaking Role: Ideal Candidate portrays role in shows to interpret dance movements of Marshall Frostbite. Must be between 5 ‘7 and 6’0 and be able and willing to wear Marshall Frostbite’s costume.

Auditions are REQUIRED for both Character roles.

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests, and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority.
  • Attend, participate, and complete all park-wide orientations, auditions, and Character Camp.
  • Report to work on time and begin to prepare your area.
  • Portray a Character role within Santa’s Wonderland to interpret character and/or present educational information to the guests while communicating with management, a/v techs, coworkers, and other actors to react to changing situations.
  • Ability to perform shows and appearances as directed by Santa’s Wonderland several times per day.
  • Wear, maintain and in some cases, provide costuming related to Character role within the park.
  • Openly accepts performance feedback, critiques, and adapts accordingly.
  • Meets provided performance measurements and shows high quality standards to promote the Santa’s Wonderland brand to our guests.
  • Maintain cleanliness and maintenance standards through all assigned tasks.
  • Consistently set the example for following all park policies and procedures. including but not limited, to being punctual and dependable.
  • Maintain departmental and area safety policies and procedures.
  • Perform other functions as directed by leadership of Santa’s Wonderland.

Qualifications

  • Must be 16 years of age or older
  • Must have some working Knowledge and Experience in theater arts, including but not limited to: terminology, production process, constructive criticism, theater safety, set decorating, and maintenance.
  • Theater Experience or experience related discipline helpful, but not required
  • Excellent written and oral communication and memorization skills.
  • Must be able to work flexible schedule including: Evenings/late nights/ weekends/ holidays.
  • Must be team-oriented and perform with a positive attitude.
  • Be capable of successfully interacting with various entertainers, technicians, outside contractors, entertainment and park staff, and personnel from other departments.
  • Must be able to work both indoors and outdoors in all types of weather conditions and in both natural and artificial lighting.
  • Must be Outgoing/Personable/Friendly
  • Must be Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work indoors and outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Chuckwagon Character Role


CHUCKWAGON CHARACTER ROLE

SPEAKING

Attention Performers, Actors, and Theatrical Talent Everywhere! Ready for auditions? Santa’s Wonderland is now casting characters for the 2020 Christmas Holiday Season!

Santa’s Wonderland is looking for magical Christmas talent to play theatrical character roles for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $15 an hour + Holiday Pay

Speaking Role: Ideal Candidate portrays a Cowboy role in shows to interpret character and/or present educational information to audience. Occasionally assists in the development of material and scripts for character. The purpose of this position is to provide world class entertainment to our guests at Santa’s Wonderland in stage shows and character appearances.

This person MUST have knowledge of Chuckwagon history and Chuckwagon cooking techniques.

Auditions are REQUIRED for Character role.

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests, and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority.
  • Attend, participate, and complete all park-wide orientations, auditions, and Character Camp.
  • Report to work on time and begin to prepare your area.
  • Portray a Character role within Santa’s Wonderland to interpret character and/or present educational information to the guests while communicating with management, a/v techs, coworkers, and other actors to react to changing situations.
  • Ability to perform shows and appearances as directed by Santa’s Wonderland several times per day.
  • Wear, maintain, and in some cases, provide costuming related to Character role within the park.
  • Openly accepts performance feedback, critiques, and adapts accordingly.
  • Meets provided performance measurements and shows high quality standards to promote the Santa’s Wonderland brand to our guests.
  • Maintain cleanliness and maintenance standards through all assigned tasks.
  • Consistently set the example for following all park policies and procedures, including but not limited, to being punctual and dependable.
  • Maintain departmental and area safety policies and procedures.
  • Perform other functions as directed by leadership of Santa’s Wonderland.

Qualifications

  • Must have (or be able to attain) a valid Food Handlers Certificate
  • Theater Experience or experience related discipline helpful, but not required
  • Excellent written and oral communication and memorization skills.
  • Must be able to work flexible schedule including: Evenings/late nights/ weekends/ holidays.
  • Must be team-oriented and perform with a positive attitude.
  • Be capable of successfully interacting with various entertainers, technicians, outside contractors, entertainment and park staff, and personnel from other departments.
  • Must be able to work both indoors and outdoors in all types of weather conditions and in both natural and artificial lighting.
  • Must be Outgoing/Personable/Friendly
  • Must be Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work indoors and outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Customer Service Representative


CUSTOMER SERVICE REPRESENTATIVE

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays.

Position starts at $13 an hour + Holiday Pay

Role

As a Customer Service Representative at Santa’s Wonderland, you are responsible for assisting with any questions our guests may have before or after their visit to the park! Santa’s Wonderland strives to make sure each and every one of our guests are treated with the upmost respect and friendliness. As a Customer Service Rep, you do not interact face-to-face with our guests, and because of that, it is essential that you provide an outstanding Texas Christmas Experience for each of our guests through your email conversation! You perform this duty by providing exceptional Texas hospitality through your outgoing personality, polite email etiquette, and patience with park guests. Your main objective as a Customer Service Representative is to provide our guests with the correct information for any questions or concerns, they may have. Customer Service Representatives are expected to know the Santa’s Wonderland website to the very last detail in order to prepare for guest questions. A friendly personality is crucial to portraying our superior Texas Christmas Spirit!

Duties

  • Greet and acknowledge your emails with “Howdy! Merry Texas Christmas!”
  • Understand and follow policies and procedures set by management.
  • Provide guests with exceptional service.
  • Assist and guide our guests through their ticket purchase through email.
  • Able to communicate, which includes but is not limited to, informing guests of park policies and general park information.
  • Answer guest questions or concerns in a patient, kind, and professional manner.
  • Attend, participate, and complete all park-wide orientations

Qualifications

  • Must be at least 16 years of age.
  • High school education preferred or equivalent combination of education and experience.
  • Must have a working and reliable computer/laptop, as well as a reliable and working phone.
  • Must have personable and strong communication skills.
  • Must have total working knowledge of the website and all its contents.
  • Proficient computer skills with the ability to learn new software.
  • Service-oriented and able to resolve customer grievances.
  • Prolonged periods of sitting at a desk and working on a computer.




Daytime/Evening Food Prep


DAYTIME/EVENING FOOD PREP

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas size Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays

Position starts at $13 an hour + Holiday Pay

Day and Night Shifts Available

Role

As a member of our Food Prep team in the Food Department, you will play a key role in ensuring that our Food and Beverage operation is prepared for each shift! The Food Village at Santa’s Wonderland is the hub of activity for all daily food consumption, and all Food Handlers provide a wide range of daily duties and preparation skills. You may be carrying food supplies and using equipment and utensils. You may wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving, in addition to following recipes and preparing food for sale. This role is crucial to the Food Department, to ensure that we are providing our guests with a World Class Food Experience!

Job Requirements

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Abide by policies and procedures in place here at Santa’s Wonderland
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Must have the ability to demonstrate excellent customer service and communication skills.
  • Previous customer service experience preferred.
  • Ability to consistently present a positive and professional image.
  • Hard-worker, team-oriented, friendly, and honest.
  • Sweep and mop kitchen floor, and all food locations.
  • Practice and offer a clean and hygienic food dining environment.
  • Understand and abide by proper food safety guidelines

Qualifications

  • Must have 1 Year Experience in the food industry
  • Must have current Food Handler’s certificate.
  • Must be at least 16 years of age.
  • Must be friendly and outgoing with high customer service acumen.
  • High school education preferred or equivalent combination of education and experience.
  • Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun and high and low temperatures.
  • Must be able to bend, push up to 20lbs and lift up to 50lbs.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.




Dishwasher


DISHWASHER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas size Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour + Holiday Pay

Role

At Santa’s Wonderland, the Dishwasher in the Food Department provides a key role in ensuring the efficient and effective food preparation throughout the park. Your primary responsibility will be to ensure that all dishes are clean, sanitized, and organized. You will assist in organization of your location, remove trash, and help in stocking items. The Dishwasher will ensure that all work areas remain safe, clean and orderly, and may assist in cleaning and preparing various foods. This role is crucial to the Food Department, to ensure that we are providing our guests with a World Class Food Experience!

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Abide by policies and procedures here at Santa’s Wonderland.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations.
  • Report to work on time and begin to prepare your area.
  • Clean your area and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out trash, cleaning windows, and sweeping.
  • Washes all wares including pots, plans, flatware, and skewers, by hand using the 3-compartment sink.
  • Correctly places and stores clean equipment, dishes, and utensils in assigned storage areas.
  • Stock serving stations, cupboards, refrigerators, and other assigned areas with necessary dishes and utensils.
  • Clean trash receptacles with water or steam.
  • Move dishwashing supplies and equipment from storage to work area by hand or using hand trucks.
  • May assist in cleaning and preparing various foods for cooking and/or serving, as directed.
  • Ensure work areas remain safe, clean, and orderly, adhering to all company, local, and state guidelines regarding health, safety, and sanitation.
  • Perform other related duties as assigned.

Required Skills/Abilities

  • Ability to understand and follow directions.
  • Ability to understand and meet restaurant standards for health, safety, and excellence.
  • Ability to remain alert and focused in an environment that is noisy and fast-paced.
  • Ability to work effectively with kitchen staff.
  • Detail-oriented and thorough.

Qualifications

  • Must be at least 16 years of age.
  • Restaurant experience preferred.
  • Must be friendly and outgoing with high customer service acumen.
  • High school education preferred or equivalent combination of education and experience.
  • Must have current Food Handler certificate (or able to attain).

Physical Requirements

  • Prolonged periods walking or standing.
  • Must be able to lift, carry, and place up to 60 pounds at a time.
  • Must be able to work days, nights, weekends, and/or holidays as needed.
  • Must be able to bend, stoop, and wipe frequently.
  • Must frequently immerse hands in water.
  • Must be able to work in a hot and damp environment.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.




Food Village - Food Handlers/Preparers


FOOD VILLAGE

FOOD HANDLERS/PREPARERS

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays.

Position starts at $13 an hour + Holiday Pay

Role

As a Food Handler in Frostbite’s Food Village, you will be responsible for creating and delivering a World Class Food Experience for all of our guests. This position will include a wide range of daily duties and preparation skills. Frostbite’s Food Village at Santa’s Wonderland is the hub of activity for all daily food consumption; you will be helping to create a memory for our guests through their food and beverage experience. As a food handler you will be preparing a variety of foods such as hamburgers, BBQ plates, World Famous Hot Cocoa, festive desserts, as well as other items, depending on the food location that you are assigned.

Duties

  • Greet and acknowledge all guests and customers in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Abide by policies and procedures here at Santa’s Wonderland
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare your area.
  • Prepare food items according to department policies and procedures.
  • Practice and ensure proper food safety techniques at all times.
  • Clean your area and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out trash, cleaning windows, sanitizing high-touch points, and sweeping.
  • Keep area fully stocked for shift.
  • Sweep and mop kitchen floor, and in all food locations.
  • Understand and abide by proper food safety guidelines.
  • Other duties and tasks as directed.

Qualifications

  • Must be at least 16 years of age.
  • Must be friendly and outgoing with high customer service acumen.
  • Team oriented with excellent communication skills.
  • Must have (or be able to attain) a valid Food Handlers Certificate

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Guest Experience Ranger


GUEST EXPERIENCE RANGER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour + Holiday Pay

Role

As a Guest Experience Ranger at Santa’s Wonderland, you will help to ensure the overall cleanliness of the park. In this role, you will be in a very visible position to our guests, and you will be responsible for assisting the guests with any questions that they may have. Our Guest Experience Rangers will provide outstanding service to Santa’s Wonderland guests by engaging in a variety of general hospitality related tasks. You will consistently greet, welcome, and interact with guests in a warm and friendly manner to promote an atmosphere of hospitality and familiarity. In addition to customer service, your responsibilities will also include wiping down high touch point areas (railings, doors, tables, etc), checking/refilling all sanitation stations throughout the park, being organized, and assisting other team members.

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Abide by policies and procedures in place here at Santa’s Wonderland
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Attend, participate, and complete all park-wide orientations
  • Must have the ability to demonstrate excellent customer service and communication skills.
  • Must be able to interact in a positive manner with both children and adults.
  • Ability to consistently present a positive and professional image.
  • Hard-worker, team-oriented, friendly and honest.
  • Sanitize all public eating areas such as the Dining Hall, the Big Red Barn, all wine tables located around the property, roasting pits and any other eating areas.
  • Properly set up appropriate caution and safety signs to ensure safety of our guests.
  • Ensure all sanitation stations are refilled and in working order.
  • Clean your area and surrounding areas before, during, and after shift is over and return all items to proper areas.
  • Ensure proper sanitation of frequently touched areas (turnstiles, railings, doors, etc)

Qualifications

  • Must be at least 16 years of age.
  • Must have tolerance for long shifts standing, walking, lifting, and performing various other repetitive physical tasks.
  • Must be willing to learn new tasks as needed/assigned.
  • Must have good interpersonal skills with the ability to comfortably interact with customers and peers in a friendly and helpful manner.
  • Must have the ability to take direction from leadership, to understand job requirements, and show initiative in completing related job tasks in the service of the guest.
  • Must have an appreciation for teamwork and willingness to work together with peers.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Hayride Wrangler


HAYRIDE WRANGLERS

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays.

Position starts at $13 an hour + Holiday Pay

Role

Here at Santa’s Wonderland, we are most known for our beautiful Trail of Lights! This is the primary reason most of our guests visit the park, and the Hayride is the most popular way to view the Trail of Lights! As a Hayride Wrangler, you will interact with almost every guest that enters the park. You will assist with preparing the trucks and trailers for operation, loading and unloading our guests on the Hayride trailers, move haybales as needed, and/or drive the Hayride Trucks. This is all done while ensuring the safety of our guests and employees from moving vehicles and that the Santa’s Wonderland experience is maintained throughout the Hayride Tour.

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Abide by policies and procedures in place in the hayride area
  • Able to communicate, which includes but is not limited to, greeting and informing guests of park policies/general information and directing guests to all park locations.
  • Make guest service and satisfaction a priority.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare your area.
  • You are responsible for assisting all guests, maintaining a safe and secure ride, and navigating the hayride route through unpaved terrain.
  • Safety is your number one priority and ensuring the utmost quality of the hayride for our guests.
  • You will be assigned to work on the ground loading and unloading at the hayride area, required to stand at a specific location to control traffic flow, or any other duties assigned by the Hayride Coordinator to ensure safe and reliable hayride operations.
  • Clean your area and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to: taking out trash, unloading/unhooking trailers and returning radios.
  • Ensure the proper sanitation of frequently touched areas.

Qualifications

  • Must be at least 25 years of age to drive hayride truck.
  • Must be at least 18 years old to work in the hayride location.
  • High school education preferred or equivalent combination of education and experience.
  • Outgoing/Personable/Friendly/Smile.
  • Possess a high level of awareness.
  • Valid driver’s license with a clean driving record
  • Pass the Santa’s Wonderland internal on course driving test.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Guest Services - Horse and Carriage


GUEST SERVICES

HORSE AND CARRIAGE

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays.

Position starts at $13 an hour + Holiday Pay

Role

Here at Santa’s Wonderland, we are most known for our beautiful Trail of Lights! This is the primary reason most of our guests visit the park, and the Horse and Carriage Tour is the “VIP” experience to view the Trail of Lights! As a Santa’s Helper in Horse and Carriage, you will greet and acknowledge all guests and customers in a friendly manner, confirm guest reservations, and get guests checked in. You are responsible for creating an environment that emulates a True VIP experience!

Duties

  • Greet and acknowledge all guests in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Confirm and check-in guests for their Horse and Carriage reservation.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority.
  • Attend, participate, and complete all park-wide orientations
  • Clean workstations and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out trash, cleaning windows, dusting, and sweeping.
  • Must maintain a professional appearance and meet dress code.

Qualifications

  • Must be at least 16 years of age.
  • Must be friendly and outgoing with a high customer service acumen.
  • Must be willing and able to work long hours, holidays, and weekends throughout the season.
  • Outgoing/Personable/Friendly/Smile
  • Team oriented with excellent communication skills.
  • High energy and integrity

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Housekeeper


HOUSEKEEPER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas size Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays

Position starts at $13 an hour + Holiday Pay

Day and Night shifts are available

Role

As a housekeeper, you will keep Santa’s Wonderland clean, tidy, and enjoyable for all guests. You will be responsible for cleaning, restocking, and maintaining restrooms. The day shift will also help with sweeping porches, General Store, Dining Hall, and Big Red Barn.

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Attend, participate, and complete all park-wide orientations and training
  • Make guest service and satisfaction a priority.
  • Monitor for proper functionality of all equipment within your area.
  • Report any unsafe conditions to management immediately to ensure the safety of our guests and Santa’s Helpers at all times.
  • Report to work on time and begin to prepare your area.
  • Clean your area and surrounding areas before, during, and after shift is over and return all items to proper areas.
  • Maintain a clean and fully stocked area for the duration of your shift.
  • Prepare and back stock any items for that evening or the next day. This includes, but is not limited to, paper towels, toilet paper, soap and cleaning supplies.
  • Be prepared to assist with and clean accidents, spills, or any other assignments given by management.

Qualifications

  • Must be at least 16 years of age.
  • Must have tolerance for long shifts standing, walking, lifting, and performing various other repetitive physical tasks.
  • Must be willing to learn new tasks as needed/assigned.
  • Must have good interpersonal skills with the ability to comfortably interact with customers and peers in a friendly and helpful manner.
  • Must have the ability to take direction from leadership, to understand job requirements, and show initiative in completing related job tasks in the service of the guest.
  • Must have an appreciation for teamwork and willingness to work together with peers.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Ice Skate Host


ICE SKATE HOST

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour + Holiday Pay

Role

Our “frozen pond” at Santa’s Wonderland will literally knock your boots off! That’s right! We need experienced ice skaters to work in our very own ice rink, Illuminations Ice Arena! The Ice Arena Host is responsible for handing out and re-shelving ice skates in the Rental skate area, assisting guest with laces, ensure all guests sign the Skaters Code of Conduct and waiver agreement, assist guests in booking skate reservations and checking them in for their sessions. You will also help watch for on-ice safety as well!

Duties

  • Greet and acknowledge all guests and customers in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare your area.
  • Clean your area and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out/picking up trash and sweeping.
  • Ensure the sanitation of high touch areas throughout your area.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

Qualifications

  • Must be at least 16 years of age.
  • Ice skating experience preferred.
  • Ice knowledge preferred.
  • High school education preferred or equivalent combination of education and experience.
  • Outgoing/Personable/Friendly/Smile
  • Possess a high level of awareness. Must be able to multi-task and react quickly.
  • Must be able to work in low light areas.
  • Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Ice Skate Monitor


ICE SKATE MONITOR

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour + Holiday Pay

Role

THIS IS AN ON-ICE POSITION.

Our “frozen pond” at Santa’s Wonderland will literally knock your boots off! That’s right! We need experienced ice skaters to work in our very own ice rink, Illuminations Ice Arena! The Skate Monitor must have their own skates, be able to skate for the duration of the park open/close times, and have an exceptional personality! You will be responsible for helping all guests on and off the ice, help maintain the proper flow and direction of the rink, ensure our guests stay safe, and help clear the ice after the skate session is over.

Duties

  • Greet and acknowledge all guests and customers in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare your area.
  • Clean your area and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out/picking up trash and sweeping.
  • Ensure the sanitation of high touch areas throughout your area.

Qualifications

  • Must be at least 16 years of age.
  • Must be an experienced figure/hockey skater
  • Must be a TRAINED skater, have your own skates, and have the ability to skate at least 6 hours a day.
  • High school education preferred or equivalent combination of education and experience.
  • Outgoing/Personable/Friendly/Smile
  • Possess a high level of awareness. Must be able to multi-task and react quickly.
  • Must be able to work in low light areas.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Ice Technician


ICE TECHNICIAN

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $15 an hour + Holiday Pay

Role

Welcome to our very own ice rink at Santa’s Wonderland, Illuminations Ice Arena! The Ice Technician is responsible for our very own “frozen pond”! You will be responsible for the day-to-day ice maintenance and resurfacing. Your role at Santa’s Wonderland is to help create an exceptional memory for our guests by providing the best experience on ice!

Duties

  • Greet and acknowledge all guests and customers in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare your area.
  • Clean your area and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out/picking up trash and sweeping.
  • Ensure the sanitation of high touch areas throughout your area.
  • Enforce any social distancing guidelines in place.
  • Ensure the proper use and maintenance of all equipment.

Qualifications

  • Must be at least 18 years of age.
  • Must have ice maintenance and ice resurfacing experience
  • Must have skate sharpening and mechanical skills
  • Must have high attention to detail and strong problem-solving skills
  • Refrigeration knowledge is preferable
  • Carpentry knowledge is preferable
  • High school education preferred or equivalent combination of education and experience.
  • Outgoing/Personable/Friendly/Smile
  • Must be self-motivated, have a strong sense of urgency, and the ability to meet deadlines in a fast-paced environment
  • Must be able to multi-task and react quickly.
  • Must be able to work in low light areas.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Phone Specialist


PHONE SPECIALIST

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays.

Position starts at $13 an hour + Holiday Pay

Role

As a Phone Specialist at Santa’s Wonderland, you are responsible for assisting with any questions our guests may have before or after their visit to the park! Santa’s Wonderland strives to make sure each and every one of our guests are treated with the upmost respect and friendliness. As a phone specialist, you do not interact face-to-face with our guests, and because of that, it is essential that you provide an outstanding Texas Christmas Experience for each of our guests through your phone conversation! You perform this duty by providing exceptional Texas hospitality through your outgoing personality, polite phone etiquette, and patience with park guests. Your main objective as a phone specialist is to provide our guests with the correct information for any questions or concerns, they may have. Phone specialists are expected to know the Santa’s Wonderland website to the very last detail in order to prepare for guest questions. A friendly personality and a professional voice is crucial to portraying our superior Texas Christmas Spirit!

Duties

  • Greet and acknowledge callers with “Howdy! Merry Texas Christmas! Thank You for calling us here at Santa’s Wonderland! My name is _______!”.
  • Understand and follow policies and procedures set by management.
  • Provide guests with exceptional service.
  • Assist and guide our guests through their ticket purchase.
  • Able to communicate, which includes but is not limited to, informing guests of park policies and general park information.
  • Answer guest questions or concerns in a patient, kind, and professional manner.
  • Attend, participate, and complete all park-wide orientations

Qualifications

  • Must be at least 16 years of age.
  • High school education preferred or equivalent combination of education and experience.
  • Must have a working and reliable computer/laptop, as well as a reliable and working phone.
  • Must have personable and strong communication skills.
  • Must have total working knowledge of the website and all its contents.
  • Proficient computer skills with the ability to learn new software.
  • Service-oriented and able to resolve customer grievances.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Experience in a call center is highly recommended.
  • Fluency in Spanish is preferred.




Photo Specialist


PHOTO SPECIALIST

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour + Holiday Pay

Role

As a Santa’s Helper in the Photography Department, you help create the experience of Santa’s Wonderland and help provide a memory for our guests through photography! You will provide guests with the opportunity to capture their experiences at Santa’s Wonderland by greeting guests as the approach your photo location, help them select and print their photo, and purchase it. Santa’s Helpers in this area are responsible for proactively approaching guests to offer photo opportunities and informing guests of the variety of services available through our updated digital technology. You must ensure your photo location is neat and tidy and assist guests with their choices of digital or printed images. Ensure that all photo paper supplies are stocked and available prior to the start of each shift. You will work at both indoor and outdoor locations.

Duties

  • Greet and acknowledge all guests and customers in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Must have the ability to demonstrate excellent customer service and communication skills.
  • Must be able to interact in a positive manner with both children and adults.
  • Previous customer service experience preferred.
  • Ability to consistently present a positive and professional image.
  • Assist our guests in their photography experience by keeping any line organized, assisting guests on or off any prop, and directing the guest where to purchase their photo.
  • Report to work on time and begin to prepare workstation.
  • Run and balance a cash register in an honest, organized, efficient, safe, proper, and courteous manner at the direction of the supervisor, and/or manager.
  • Clean the workstation and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out trash, cleaning windows, and sweeping.
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
  • Assist fellow team members with other tasks that arise.

Qualifications

  • Must be at least 16 years of age.
  • To be a Photo Cashier, you must have at least 1 year of cashiering experience.
  • Hard-worker, team-oriented, friendly, and honest.
  • Excellent communication skills.
  • High energy and integrity

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Photographer


PHOTOGRAPHER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas- Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour (based on experience) + Holiday Pay

Role

In this unique role as a photographer at Santa’s Wonderland, you will have the opportunity to capture our guests’ memories and experiences they make with their family throughout their visit! You will provide guests with high quality photos taken with the latest in digital photography technology. Santa’s Helpers in this area are responsible for proactively approaching guests to offer photo opportunities and informing guests of the variety of services available through Photo Imaging. You will work at both indoor and outdoor locations and must carry photography equipment.

Duties

  • Greet and acknowledge all guests and customers in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Must have the ability to demonstrate excellent customer service and communication skills.
  • Must be able to interact in a positive manner with both children and adults. Must be comfortable with approaching all guests to take their photo and communicating instructions to guests.
  • Previous customer service experience preferred.
  • Ability to consistently present a positive and professional image.
  • Hard-worker, team-oriented, friendly, and honest.
  • Responsible for posing families to provide the guest with a high-quality photo.

Qualifications

  • Must be at least 18 years of age.
  • High school education preferred or equivalent combination of education and experience.
  • Outgoing/Personable/Friendly/Smile
  • Team oriented with excellent communication skills.
  • High energy and integrity
  • Experience as a Photographer required.
  • Must include a link to your portfolio or website.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Pit Master


PIT MASTER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $17 an hour + Holiday Pay

Day and Night shifts Available

Role

As a Pit Master, you play a very important role! You will be preparing the most popular food item – our Famous Texas BBQ! The Pit Master is responsible for preparing, chopping, and slicing the highest quality meats for our guests. You will make sure all meats are cooked to the proper temperature, keep the smokers/pit working at all times by keeping them clean and prepping meats for the next day. You will be responsible for creating a World Class Food Experience!

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Must be able to work in an environment where wood smoke is being produced on a consistent basis
  • Must be able to work in a fast-paced environment and multi-task.
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare workstation.
  • Cleaning the workstation and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out trash, cleaning windows, and sweeping.
  • Stock cupboards, refrigerators, and prep tables.
  • Sweep and mop kitchen floor, and in all food locations
  • Practice and offer a clean and hygienic food dining environment.
  • Other duties and tasks as directed.

Qualifications

  • Must have 1 Year Experience
  • Must be at least 18 years of age.
  • Must be friendly and outgoing with high customer service acumen.
  • High school education preferred or equivalent combination of education and experience.
  • Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Retail Specialist


RETAIL SPECIALIST

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour + Holiday Pay

Role

Here at Santa’s Wonderland, our Retail Specialists work in one of our many retail locations to provide assistance to our guests with their purchase. In this role, you will get to interact with our guests, help recommend and sell merchandise, work in the stockroom, price items, and create retail displays. You get to help our guests find that perfect Christmas gift for a loved one!

Duties

  • Greet and acknowledge all guests and customers in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Provide product demonstrations and details to customers.
  • Set up and maintain product displays.
  • Counts and controls inventory.
  • Reports loss and damage of products to management.
  • Relays all customer feedback to management.
  • Assist with helping our guests find and select merchandise for that special Christmas gift idea.
  • Suggestive salesmanship, add-on sales, answering product questions, along with encouraging purchasing.
  • Clean workstations and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out trash, cleaning windows, dusting and sweeping.
  • Must maintain a professional appearance and meet dress code.

Daily tasks include

  • Stocking – Organizing – Straightening – Displaying – Pricing – Create New Displays – Cleaning – Dusting – Sweeping – Replenish Inventory – Additional Duties as Directed

Qualifications

  • Must be at least 16 years of age
  • One (1) year retail experience preferred
  • Must be friendly and outgoing with a high customer service acumen.
  • Must be willing and able to work long hours, holidays and weekends throughout the season.
  • Outgoing/Personable/Friendly/Smile
  • Team oriented with excellent communication skills.
  • High energy and integrity

Physical Requirements

  • Stand with or without movement for extended periods of time.
  • Must be able to work outdoors/indoors for extended periods of time, as they may be exposed to rain, sun and high and low temperatures.
  • Must be able to bend, push up to 50lbs and lift up to 50lbs.
  • Must frequently use arms, hands and fingers to reach and handle tools and controls.




Rides Department - Santa's Helper


RIDES DEPARTMENT – SANTA’S HELPER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas size Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

This position starts at $13 an hour + Holiday Pay

Role

Santa’s Helpers that work with our Rides Department are responsible for the safety our most precious guests, kids! You will ensure the lines to our trains, Jumping Pillows, Toboggan Chute, Haybale Maze, and the Mechanical Bull are orderly and moving in a timely manner. You will assist guests getting on and off each attraction, ensure that the attraction areas stay clean at all times, and will be responsible for monitoring the condition of the equipment and operations of the attractions at all times. This is to ensure the attractions are operating safely and properly.

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Abide by policies and procedures in place for each of our attractions.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide and departmental orientations, trainings, and meetings.
  • Report to work on time and begin to prepare attractions.
  • Clean the attractions and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out/picking up trash, wiping down and sanitizing the attraction, sweeping, and placing radios on the charger.
  • Watch for and recognize safety risks, and know how to prevent or handle these situations.

Qualifications

  • Must be at least 16 years of age.
  • Outgoing/Personable/Friendly/Smile.
  • Possess a high level of awareness. Must be able to multi-task and to react quickly.
  • Must be able to work in low light areas.
  • Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Santa's Crew


SANTA’S CREW

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour + Holiday Pay

We have day and night shifts available

Role

This is a very physical job. As a member of Santa’s Crew, you are the backbone of the park! You will help to create and maintain the atmosphere of Santa’s Wonderland. This responsibility includes maintaining the cleanliness of the park by sweeping, picking up trash and emptying trash cans; building and monitoring the campfires; as well as providing assistance to other departments throughout the park. Santa’s Helpers in Santa’s Crew are very visible to our guests and provide excellent customer service!

Duties

  • Makes guest service and satisfaction a priority in every aspect of the job.
  • Greet and acknowledge all guests and customers in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Must adhere to all park policies and rules.
  • Attends, participates, and completes all park-wide orientations
  • Answer any questions guests have, assist lost children, always maintain a friendly and courteous attitude towards guests.
  • Demonstrate excellent guest interaction and "hospitality" skills at all times.
  • Remain in assigned zone to monitor campfires for size and safety.
  • Empty trash receptacles when full.
  • Ensure that Coca Cola coolers are always fully stocked with drinks in all locations.
  • Provide assistance to other departments when necessary.
  • Properly set up appropriate caution and safety signs to ensure the safety of our guests.

Qualifications

  • Must be at least 16 years of age.
  • Must have reliable source of transportation to work.
  • Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand and/or walk for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift at least 35 pounds and occasionally lift up to 75 pounds.




Snow Groomer


SNOW GROOMER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $15 an hour + Holiday Pay

We have Day, Night, and Graveyard Shifts available

Role

As a Snow Groomer here at Santa’s Wonderland, you get to make snow! You will ensure that Frostbite’s Mountain and Snow Play area is full of snow and ready for opening each day. You will groom and maintain the snow tubing lanes and till the snow play area. This position is a very physical job, requiring heavy snow hoses, moving snow with shovels, using a tiller for snow play, and organizing tubes.

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Must adhere to all park policies and rules.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations.
  • Report to work on time and begin to prepare snow area.
  • Groom snow tubing lanes to ensure proper snow levels and safety.
  • Clean the snow area and surrounding areas before, during, and after shift is over and returning all items to proper areas. This includes but is not limited to taking out/picking up trash, sweeping, squeegeeing the carpet, ensuring the hay bales are in good condition, organizing AND sanitizing the tubes, and overall cleanliness of Frostbite’s Mountain.
  • Take care of tools and equipment provided. Monitor production of all machines involved and report any issues.
  • Watch for and recognize safety risks, and know how to prevent or handle these situations.
  • Ensure proper snow levels on all lanes needed for each shift

Qualifications

  • Must be at least 18 years of age.
  • High school education preferred or equivalent combination of education and experience.
  • Outgoing/Personable/Friendly/Smile.
  • Possess a high level of awareness. Must be able to multi-task and react quickly.
  • Must be able to work in low light areas.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Frostbite's Mountain Snow Hill Helper


FROSTBITE’S MOUNTAIN SNOW HILL HELPER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays.

This position starts at $13 an hour + Holiday Pay

Role

At Frostbite’s Mountain, Santa’s Helpers get to work in the coolest place in the park! You will ensure the line to the Snow Mountain is orderly and moving in a timely manner. You will assist guests getting in and out of the snow tubes, ensure that the attraction area stays clean at all times, and will be responsible for monitoring the condition of the equipment and operation of the attraction at all times. This is to ensure the attraction is operating safely and properly.

Duties

  • Greet all guest with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Make guest safety a priority.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Abide by all policies and procedures in place at Frostbite’s Mountain.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations.
  • Report to work on time and begin to prepare attraction.
  • Clean the attraction and surrounding areas before, during, and after shift is over and returning all items to proper areas. This includes but is not limited to taking out/picking up trash, sweeping, squeegeeing the carpet, organizing and sanitizing the tubes, and keeping the landing deck clean.
  • Assist guests with Snow Tubing. This includes pushing the guest at the top of the lanes, moving tubes at the landing pad, assisting guests out of the tubes, and organizing the line.
  • Watch for and recognize safety risks, and know how to prevent or handle these situations.

Qualifications

  • Must be at least 16 years of age.
  • Outgoing/Personable/Friendly/Smile.
  • Possess a high level of awareness. Must be able to multi-task and to act and react quickly.
  • Must be able to work in low light areas.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift, push, and pull 50 pounds or more. May frequently assist guests in and out of tubes and help them slide down the hill.




Sound Tech


SOUND TECH

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Level 1 Sound Techs start at $13 an hour + Holiday Pay

Level 2 Sound Techs start at $14 an hour + Holiday Pay

Role

Here at Santa’s Wonderland, our Sound Technicians create the atmosphere and experience that comes from sound and lighting! You will be responsible for ensuring the correct music is playing throughout the park, the Christmas movies are playing in the Big Red Barn, running a sound board and work the spotlight for our live entertainment, and much more! Our Sound Technicians should be detail-oriented and prioritize quality, as well as be able to be engaging with all Santa’s Wonderland guests!

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide and departmental orientations, trainings, and meetings.
  • Report to work on time and begin to prepare your area.
  • Clean your area and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out trash, cleaning windows, and sweeping.

Qualifications

  • Must have 1 Year Experience in Sound & Lighting Production
  • Must have experience running audio, lighting and effects for live performances.
  • Must have experience setting up for live bands and performances including stage management.
  • Knowledge of DMX lighting and digital mixing consoles is preferred and/or a background in technical theater.
  • Must be comfortable climbing stairs/ladders and be able to lift 50 pounds.
  • Must be at least 16 years of age.
  • Must be friendly with high customer service acumen.
  • Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Welcome Committee


WELCOME COMMITTEE

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $13 an hour + Holiday Pay

Role

Our Welcome Committee members may have a role at several different locations. You may welcome guests at the front of the park while they enter, may welcome and direct guests within the park, and be the last person guests see as they exit the park! All Welcome Committee team members will welcome guests with a big smile and in a courteous, proper, and efficient manner, as well as follow the directions of and adhere to the rules set forth by management.

Duties

  • Greet and acknowledge all guests and customers in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority.
  • Attend, participate, and complete all park-wide orientations
  • Clean the surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out trash, cleaning windows, and sweeping.
  • Assist guests at the exit by stamping their hand, if needing to return to the park.

Qualifications

  • Must be at least 16 years of age.
  • Outgoing/Personable/Friendly/Smile.
  • Possess a high level of awareness. Must be able to multi-task and to react quickly.
  • Must be able to work in low light areas.
  • Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Welcome Committee - Bag Check


WELCOME COMMITTEE – BAG CHECK

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $15 an hour + Holiday Pay

Role

Our Welcome Committee Bag Check members work in conjunction with our security to help provide a safe and enjoyable time here at Santa’s Wonderland. This team will ask each guest politely to unzip each bag/compartment for a thorough check. Our team members will look for anything prohibited, including sharp objects, weapons, beer, alcohol, or illegal contraband. Once inspected, the guest will step through the metal detector. If a guest has no bag, our team member will politely ask the guest to step through the metal detector. All Welcome Committee team members will welcome guests with a big smile and in a courteous, proper, and efficient manner, as well as follow the directions of and adhere to the rules set forth by management.

Duties

  • Make guest security a top priority.
  • Greet and acknowledge all guests and customers in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Make guest service and satisfaction a priority.
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Attend, participate, and complete all park-wide orientations
  • Clean the surrounding areas before, during, and after shift is over and returning all items to proper areas. This includes but is not limited to taking out trash, cleaning windows, sweeping, and disposing of prohibited items that were collected throughout their shift.
  • Watch for and recognize security risks, and know how to prevent or handle these situations.

Qualifications

  • Must have 1 Year Experience in a safety/security role
  • Must be at least 18 years of age
  • Must be friendly and outgoing with high customer service acumen.
  • High school education preferred or equivalent combination of education and experience.
  • Must be willing to work in cooler or warmer conditions; Inside or outside.
  • Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.