Santa's Wonderland Employment Cover Phot

Employment

STARTING PAY $13/HOUR PLUS FUN BENEFITS, LIKE FREE TICKETS & PARK DISCOUNTS!

2021 EMPLOYMENT OPPORTUNITIES

DSC_0688.JPG
FB 3.jpg
2K6A3475.jpg
2K6A9921.jpg
2K6A2169.jpg

2021 employment applications open September 1st! Join us in creating an unforgettable Texas Christmas Experience! Are you an avid ambassador of the Christmas Spirit? Then we are looking for you! See below for all of our available positions, their descriptions, and their requirements below. 

To submit your application please click "Apply Now!" Make sure to check off the positions you're interested in applying for on the application! 

 

Please check your spam/junk folder for any communication regarding your application.

Santa's Wonderland is a Land of Lights, Inc. company and an Equal Opportunity Employer.

Horse & Carriage Driver

Do you love working with horses, working outdoors, giving our guests a WOW Experience, and have extensive experience driving a team of horses? We have a unique opportunity for you! We are looking for Merry and Bright Horse & Carriage drivers to WOW our guests during their VIP Horse and Carriage Tour through Santa’s Wonderland’s spectacular Trail of Lights! 

 

If you have exceptional customer service skills, enthusiasm, a positive attitude, and have a love for the Christmas season, in addition to the ability to handle, harness and drive a team of horses on a carriage, please send your resume and why you would like to be a Santa’s Wonderland Horse and Carriage Driver to our friends at A to Z Events! That information can be sent to Cody at goliathcarriage@gmail.com.

Job Descriptions and Requirements

Car Wrangler


CAR WRANGLER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays

Level 1 starts at $13 an hour + Holiday Pay

Level 2 starts at $14 an hour + Holiday Pay

Role

Car Wranglers greet and welcome guests in a courteous, proper, and efficient manner, assist in parking guests in the appropriate areas, provide knowledgeable information about the parking lots, and follow the directions of and adhere to the rules set forth by management.

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Assist guests to the correct lot, if other from where they are, in a courteous, timely, and efficient manner.
  • Park incoming traffic in an orderly fashion according to designated areas.
  • Be knowledgeable of which parking lots are open and where to direct guests.
  • Restock firewood in burn barrels.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare your area.
  • Clean your area and surrounding areas before, during, and after shift is over and returning all items to proper areas. This includes but is not limited to taking out trash, returning vests and placing radios on the charger.
  • Watch for and recognize safety hazards and know how to prevent or handle these situations.

Level 1 Car Wrangler Qualifications

  • Must be at least 18 years of age.
  • Must be friendly and outgoing with high customer service acumen.
  • High school education preferred or equivalent combination of education and experience.
  • Team oriented with excellent communication skills.

Level 2 Car Wrangler Qualifications

  • Same as Level 1 plus:
  • One year of verifiable experience with parking cars at large events

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Chuckwagon Character Role


CHUCKWAGON CHARACTER ROLE

SPEAKING

Attention Performers, Actors, and Theatrical Talent Everywhere! Ready for auditions? Santa’s Wonderland is now casting characters for the 2020 Christmas Holiday Season!

Santa’s Wonderland is looking for magical Christmas talent to play theatrical character roles for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $15 an hour + Holiday Pay

Speaking Role: Ideal Candidate portrays a Cowboy role in shows to interpret character and/or present educational information to audience. Occasionally assists in the development of material and scripts for character. The purpose of this position is to provide world class entertainment to our guests at Santa’s Wonderland in stage shows and character appearances.

This person MUST have knowledge of Chuckwagon history and Chuckwagon cooking techniques.

Auditions are REQUIRED for Character role.

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests, and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority.
  • Attend, participate, and complete all park-wide orientations, auditions, and Character Camp.
  • Report to work on time and begin to prepare your area.
  • Portray a Character role within Santa’s Wonderland to interpret character and/or present educational information to the guests while communicating with management, a/v techs, coworkers, and other actors to react to changing situations.
  • Ability to perform shows and appearances as directed by Santa’s Wonderland several times per day.
  • Wear, maintain, and in some cases, provide costuming related to Character role within the park.
  • Openly accepts performance feedback, critiques, and adapts accordingly.
  • Meets provided performance measurements and shows high quality standards to promote the Santa’s Wonderland brand to our guests.
  • Maintain cleanliness and maintenance standards through all assigned tasks.
  • Consistently set the example for following all park policies and procedures, including but not limited, to being punctual and dependable.
  • Maintain departmental and area safety policies and procedures.
  • Perform other functions as directed by leadership of Santa’s Wonderland.

Qualifications

  • Must have (or be able to attain) a valid Food Handlers Certificate
  • Theater Experience or experience related discipline helpful, but not required
  • Excellent written and oral communication and memorization skills.
  • Must be able to work flexible schedule including: Evenings/late nights/ weekends/ holidays.
  • Must be team-oriented and perform with a positive attitude.
  • Be capable of successfully interacting with various entertainers, technicians, outside contractors, entertainment and park staff, and personnel from other departments.
  • Must be able to work both indoors and outdoors in all types of weather conditions and in both natural and artificial lighting.
  • Must be Outgoing/Personable/Friendly
  • Must be Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work indoors and outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Customer Service Representative


CUSTOMER SERVICE REPRESENTATIVE

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays.

Position starts at $13 an hour + Holiday Pay

Role

As a Customer Service Representative at Santa’s Wonderland, you are responsible for assisting with any questions our guests may have before or after their visit to the park! Santa’s Wonderland strives to make sure each and every one of our guests are treated with the upmost respect and friendliness. As a Customer Service Rep, you do not interact face-to-face with our guests, and because of that, it is essential that you provide an outstanding Texas Christmas Experience for each of our guests through your email conversation! You perform this duty by providing exceptional Texas hospitality through your outgoing personality, polite email etiquette, and patience with park guests. Your main objective as a Customer Service Representative is to provide our guests with the correct information for any questions or concerns, they may have. Customer Service Representatives are expected to know the Santa’s Wonderland website to the very last detail in order to prepare for guest questions. A friendly personality is crucial to portraying our superior Texas Christmas Spirit!

Duties

  • Greet and acknowledge your emails with “Howdy! Merry Texas Christmas!”
  • Understand and follow policies and procedures set by management.
  • Provide guests with exceptional service.
  • Assist and guide our guests through their ticket purchase through email.
  • Able to communicate, which includes but is not limited to, informing guests of park policies and general park information.
  • Answer guest questions or concerns in a patient, kind, and professional manner.
  • Attend, participate, and complete all park-wide orientations

Qualifications

  • Must be at least 16 years of age.
  • High school education preferred or equivalent combination of education and experience.
  • Must have a working and reliable computer/laptop, as well as a reliable and working phone.
  • Must have personable and strong communication skills.
  • Must have total working knowledge of the website and all its contents.
  • Proficient computer skills with the ability to learn new software.
  • Service-oriented and able to resolve customer grievances.
  • Prolonged periods of sitting at a desk and working on a computer.




Daytime/Evening Food Prep


DAYTIME/EVENING FOOD PREP

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas size Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays

Position starts at $13 an hour + Holiday Pay

Day and Night Shifts Available

Role

As a member of our Food Prep team in the Food Department, you will play a key role in ensuring that our Food and Beverage operation is prepared for each shift! The Food Village at Santa’s Wonderland is the hub of activity for all daily food consumption, and all Food Handlers provide a wide range of daily duties and preparation skills. You may be carrying food supplies and using equipment and utensils. You may wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving, in addition to following recipes and preparing food for sale. This role is crucial to the Food Department, to ensure that we are providing our guests with a World Class Food Experience!

Job Requirements

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Abide by policies and procedures in place here at Santa’s Wonderland
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Must have the ability to demonstrate excellent customer service and communication skills.
  • Previous customer service experience preferred.
  • Ability to consistently present a positive and professional image.
  • Hard-worker, team-oriented, friendly, and honest.
  • Sweep and mop kitchen floor, and all food locations.
  • Practice and offer a clean and hygienic food dining environment.
  • Understand and abide by proper food safety guidelines

Qualifications

  • Must have 1 Year Experience in the food industry
  • Must have current Food Handler’s certificate.
  • Must be at least 16 years of age.
  • Must be friendly and outgoing with high customer service acumen.
  • High school education preferred or equivalent combination of education and experience.
  • Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun and high and low temperatures.
  • Must be able to bend, push up to 20lbs and lift up to 50lbs.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.




Hayride Wrangler


HAYRIDE WRANGLERS

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays.

Position starts at $13 an hour + Holiday Pay

Role

Here at Santa’s Wonderland, we are most known for our beautiful Trail of Lights! This is the primary reason most of our guests visit the park, and the Hayride is the most popular way to view the Trail of Lights! As a Hayride Wrangler, you will interact with almost every guest that enters the park. You will assist with preparing the trucks and trailers for operation, loading and unloading our guests on the Hayride trailers, move haybales as needed, and/or drive the Hayride Trucks. This is all done while ensuring the safety of our guests and employees from moving vehicles and that the Santa’s Wonderland experience is maintained throughout the Hayride Tour.

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Abide by policies and procedures in place in the hayride area
  • Able to communicate, which includes but is not limited to, greeting and informing guests of park policies/general information and directing guests to all park locations.
  • Make guest service and satisfaction a priority.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare your area.
  • You are responsible for assisting all guests, maintaining a safe and secure ride, and navigating the hayride route through unpaved terrain.
  • Safety is your number one priority and ensuring the utmost quality of the hayride for our guests.
  • You will be assigned to work on the ground loading and unloading at the hayride area, required to stand at a specific location to control traffic flow, or any other duties assigned by the Hayride Coordinator to ensure safe and reliable hayride operations.
  • Clean your area and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to: taking out trash, unloading/unhooking trailers and returning radios.
  • Ensure the proper sanitation of frequently touched areas.

Qualifications

  • Must be at least 25 years of age to drive hayride truck.
  • Must be at least 18 years old to work in the hayride location.
  • High school education preferred or equivalent combination of education and experience.
  • Outgoing/Personable/Friendly/Smile.
  • Possess a high level of awareness.
  • Valid driver’s license with a clean driving record
  • Pass the Santa’s Wonderland internal on course driving test.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Housekeeper


HOUSEKEEPER

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas size Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends and Holidays

Position starts at $13 an hour + Holiday Pay

Day and Night shifts are available

Role

As a housekeeper, you will keep Santa’s Wonderland clean, tidy, and enjoyable for all guests. You will be responsible for cleaning, restocking, and maintaining restrooms. The day shift will also help with sweeping porches, General Store, Dining Hall, and Big Red Barn.

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Attend, participate, and complete all park-wide orientations and training
  • Make guest service and satisfaction a priority.
  • Monitor for proper functionality of all equipment within your area.
  • Report any unsafe conditions to management immediately to ensure the safety of our guests and Santa’s Helpers at all times.
  • Report to work on time and begin to prepare your area.
  • Clean your area and surrounding areas before, during, and after shift is over and return all items to proper areas.
  • Maintain a clean and fully stocked area for the duration of your shift.
  • Prepare and back stock any items for that evening or the next day. This includes, but is not limited to, paper towels, toilet paper, soap and cleaning supplies.
  • Be prepared to assist with and clean accidents, spills, or any other assignments given by management.

Qualifications

  • Must be at least 16 years of age.
  • Must have tolerance for long shifts standing, walking, lifting, and performing various other repetitive physical tasks.
  • Must be willing to learn new tasks as needed/assigned.
  • Must have good interpersonal skills with the ability to comfortably interact with customers and peers in a friendly and helpful manner.
  • Must have the ability to take direction from leadership, to understand job requirements, and show initiative in completing related job tasks in the service of the guest.
  • Must have an appreciation for teamwork and willingness to work together with peers.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Ice Technician


ICE TECHNICIAN

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $15 an hour + Holiday Pay

Role

Welcome to our very own ice rink at Santa’s Wonderland, Illuminations Ice Arena! The Ice Technician is responsible for our very own “frozen pond”! You will be responsible for the day-to-day ice maintenance and resurfacing. Your role at Santa’s Wonderland is to help create an exceptional memory for our guests by providing the best experience on ice!

Duties

  • Greet and acknowledge all guests and customers in a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare your area.
  • Clean your area and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out/picking up trash and sweeping.
  • Ensure the sanitation of high touch areas throughout your area.
  • Enforce any social distancing guidelines in place.
  • Ensure the proper use and maintenance of all equipment.

Qualifications

  • Must be at least 18 years of age.
  • Must have ice maintenance and ice resurfacing experience
  • Must have skate sharpening and mechanical skills
  • Must have high attention to detail and strong problem-solving skills
  • Refrigeration knowledge is preferable
  • Carpentry knowledge is preferable
  • High school education preferred or equivalent combination of education and experience.
  • Outgoing/Personable/Friendly/Smile
  • Must be self-motivated, have a strong sense of urgency, and the ability to meet deadlines in a fast-paced environment
  • Must be able to multi-task and react quickly.
  • Must be able to work in low light areas.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.




Pit Master - Nights


PIT MASTER - Nights

Santa’s Wonderland is looking for magical Christmas talent to play a role for this holiday season. Santa’s Wonderland is the biggest Christmas attraction in the entire state, and we’re here to create a memory and deliver the “Ultimate Texas Christmas Experience” for our guests! So, come and join this Texas-Sized Christmas celebration and be a part of the biggest Christmas tradition in Texas history!

Applicants must be available from November 12, 2021 through December 30, 2021.

Must be available nights, weekends, and Holidays

Position starts at $17 an hour + Holiday Pay

Day and Night shifts Available

Role

As a Pit Master, you play a very important role! You will be preparing the most popular food item – our Famous Texas BBQ! The Pit Master is responsible for preparing, chopping, and slicing the highest quality meats for our guests. You will make sure all meats are cooked to the proper temperature, keep the smokers/pit working at all times by keeping them clean and prepping meats for the next day. You will be responsible for creating a World Class Food Experience!

Duties

  • Greet and acknowledge all guests with a friendly “Howdy! Merry Texas Christmas Y’all! Welcome to Santa’s Wonderland!”
  • Must be able to work in an environment where wood smoke is being produced on a consistent basis
  • Must be able to work in a fast-paced environment and multi-task.
  • Provide guests with exceptional service.
  • Able to communicate, which includes but is not limited to, greeting guests and informing guests of park policies/general park information, directing guests to all park locations.
  • Make guest service and satisfaction a priority in every aspect of their job.
  • Attend, participate, and complete all park-wide orientations
  • Report to work on time and begin to prepare workstation.
  • Cleaning the workstation and surrounding areas before, during, and after shift is over and return all items to proper areas. This includes but is not limited to taking out trash, cleaning windows, and sweeping.
  • Stock cupboards, refrigerators, and prep tables.
  • Sweep and mop kitchen floor, and in all food locations
  • Practice and offer a clean and hygienic food dining environment.
  • Other duties and tasks as directed.

Qualifications

  • Must have 1 Year Experience
  • Must be at least 18 years of age.
  • Must be friendly and outgoing with high customer service acumen.
  • High school education preferred or equivalent combination of education and experience.
  • Team oriented with excellent communication skills.

Physical Requirements

  • Must be able to stand with or without movement for extended periods of time.
  • Must be able to work outdoors for extended periods of time, as they may be exposed to rain, sun, and high and low temperatures.
  • Must frequently use hands to handle, or feel objects, tools, or controls; must reach with hands and arms.
  • Must be able to lift 35 pounds and occasionally lift up to 50 pounds.